Download Consumer-Driven Health Care: Implications for Providers, by Regina E. Herzlinger PDF

By Regina E. Herzlinger

Professor Herzlinger records how the consumer-driven health and wellbeing care stream is being applied and its effect on insurers, services, new intermediaries, and governments. With extra contributions by means of overall healthiness care’s best strategists, innovators, regulators and students, Consumer-Driven overall healthiness Care provides a compelling imaginative and prescient of a overall healthiness care process equipped to meet the folk it serves.This complete source comprises an important considering at the subject and compelling case stories of consumer-driven wellbeing and fitness care (CDHC) in motion, right here and overseas, together with new consumer-driven intermediaries for info and aid; kinds of insurance coverage; concentrated factories for supplying health and wellbeing care; custom-made medicinal drugs and units; and executive roles.

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But they cringed when I used 401(k)s as an example of a consumer-driven product. ” they correctly noted. When we left the meeting, James Aisner, the brilliant communication director for the Harvard Business School, advised me to drop the analogy. I typically treasure his advice. But this time I decided not to follow it. qxd 1/28/04 3:26 PM Page 11 FEAR AND LOATHING OF DEFINED BENEFIT HEALTH INSURANCE Sure, 401(k) assets dropped as the stock market declined in the early 2000s; but in the long run, they have performed well.

New York Times, Jan. 7, 1998, p. A19. 3. Cole, R. E. ” California Management Review, Fall 1998, 41(1), 43–73. 4. Melhado, E. M. Review of T. Rice, The Economics of Health Care Reconsidered (Chicago: Health Administration Press, 1998). Journal of Health Politics, Policy and Law, Feb. 2000, 25, 252, 248. 5. , and others. ” Journal of the American Medical Association, 2002, 288, 12, 1484. 6. Blue Shield of California. ” Nov. 2002. 7. , and Stifman, L. ” American Economic Association Papers and Proceedings, May 1995, 89(2), 320.

S. stock market, the American public was sitting on billions of dollars in unrealized stock market gains in their defined contribution funds. How do consumers who are baffled by the functioning of a microcircuit, an internal combustion engine, and an investment portfolio, nevertheless obtain better and cheaper products over time? Information and a group of assertive consumers, as I have discussed, are key. Another critical element is the changing face of the American consumer. Current generations of Americans are much better educated than prior ones.

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